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Privacy Policy

Last Updated: May 7, 2023

At Aero Prosthetics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our products and services, participate in activities on our website, or otherwise contact us.

The personal information we collect may include:

  • Personal Identifiers: Name, email address, postal address, phone number, and other similar contact information.
  • Health Information: Medical history, condition details, and other health-related information necessary to provide appropriate prosthetic and orthotic services.
  • Insurance Information: Insurance provider, policy numbers, and related details for billing purposes.
  • Technical Data: IP address, browser type, operating system, device information, and browsing actions and patterns when you visit our website.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, personalizing, and improving our services
  • Processing and fulfilling your requests for products or services
  • Communicating with you about appointments, services, and updates
  • Sending you marketing and promotional communications (with your consent)
  • Responding to your comments, questions, and requests
  • Analyzing usage patterns and improving our website and services
  • Protecting our rights, your safety, and the safety of others
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

  • Healthcare Providers: We may share your information with other healthcare providers involved in your care.
  • Insurance and Billing: We share information with your insurance provider and billing services as necessary for payment purposes.
  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us.
  • Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about how you use our website. These technologies help us analyze website traffic, personalize content, and improve your browsing experience.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Aero Prosthetics
5775 E Santa Ana Canyon Rd, Suite 100
Anaheim Hills, CA 92807

Phone: (714) 385-1000
Email: privacy@aeroprosthetics.com